HP Jornada 430se

Despite a few flaws, best of breed (December 1999 issue)

When we previewed the prototype of HP's newest Palm-size PC in the last issue, we were impressed. The 430se had everything we look for in an upgraded device: faster processor, enhanced software package, upgraded system features (65k color!) and all for a mere US$50 more. However, we always withhold final judgment until we have had a chance to run an actual shipping device through the paces, as prototypes are not always accurate indicators of system performance. But, just as reliable as HP is with getting their Windows CE devices to market quickly, they also delivered on all of their promises. The newest PPC is indeed a well-refined addition to the Windows CE marketplace, but it does have a few quirks that readers should know about before pulling out their credit card.

Let's quickly reiterate everything what we covered in our Preview of the 430se: The device was fast, very fast. Even the shipping units edge out the Casio E-100 to become the fastest Palm-size PC on the market. An accomplishment considering the Casio's reputation as a speed demon. Other advancements over the hard-to-top E-100 include the 430se's super-bright screen and the superior sound system. In addition, the 430se also went a cut above by delivering a full version of Microsoft Outlook 2000 and the new ActiveSync 3.0 for Windows CE in the software bundle. Finally, HP retooled the CompactFlash door and improved the overall design with cleaner graphics and a silk-screened logo on the cover.

One thing we don't like about the 430se is the new AC power system. HP changed the charging structure from an attractive but hard-to-use docking station to a power cable so that travelers wouldn't have to bring the base along. However, the new solution isn't very good. In a six-step procedure, you must connect the power cable to the AC adapter, the adapter to the thin DC cable, the DC cable to the sync cable and the sync cable to the 430se. Once you complete the procedure by plugging the power cable into the wall, you're left with over 15 feet of cords that beg to be tripped over, mishandled or chewed up by a playful cat (I speak from experience on in all counts).

Adding to poor overall power management was HP's choice of a rechargeable lithium ion battery for backup power. The documentation states, "data retention is guaranteed for only one minute, and only if the backup battery level is 'good'." I can't tell you how many times I've used the last few drops of battery power when I'm faraway from a wall outlet while traveling. Rechargeable backup batteries with one minute of backup life are not acceptable for devices that store so much personal data. At least the 430se has a special battery power reserve feature that powers down the unit prior to switching to the Lithium Ion backup. The 430se's setup application lets you override this feature if you want to get a few extra minutes of power at the risk of your data, but I wouldn't recommend it.All that said, the main battery performs quite well, yielding well over three hours of use in our real world tests.

The redesigned CompactFlash cover also has a downside. It hinges on the device to make it more secure and better looking, but also restricts the flip-over cover in some situations. The 430se's protective cover, that also connects at the top of the device, has a two-piece hinge that rests on top of the CompactFlash door when fully opened. This means that a any card that protrudes from the CF slot prevents the cover from being flipped completely back. This may not be a serious flaw for those who only occasionally use the CF modem, but could become serious for the corporate user that relies on wireless LAN connectivity.

The only other failing of the 430se comes from the protective case that is part of the 430se's promotional tie-in to the World Is Not Enough-the James Bond movie that co-stars a Jornada PPC. The "drop in" case has a clear plastic front so that users can access the device while it remains in its protective cover, but the cover impedes the touch-screen, making it difficult to use. If the Jornada is slipped into the protective shell with the cover down, there is no way to open it to access the touch-screen without unsheathing it. But hey, it's free, so we won't really count that against HP. Besides, the case is soft leather and provides the best access to the unit's power, scroll wheel, stylus and function buttons I have ever seen.

Despite those criticism, I want to emphasize that the Jornada 430se is nearly perfect in every regard and users that recognize and accept these minor hindrances will be rewarded with a wonderful handheld companion experience. The Jornada 430se is the best Palm-size PC available on the market today. And, from what I've heard about things to come, it will probably maintain its "best of breed" standing for quite some time.

Dan Hanttula

Processor Hitachi SE-3/133MHz
OS Windows CE 2.11
Memory 16MB RAM and 8MB ROM
Display Backlit 65k color TFT. 240 x 320 pixels
Digitizer Pressure-sensitive panel
Storage Internal RAM or CF card slot
Size 3.2 x 5.2 x 0.9 inches
Weight 8.95 ounces (including battery pack)
Power Li-Ion pack, AC/DC (claimed six hours)
Interface FIR, mic., serial, USB and AC/DC thru cradle
Options External keyboard, CF modem
Price US$499
Contact HP 800-443-1254 www.hp.com/jornada


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