Case Studies: Utilities
Utilities Company Uses Software for Mobile Field Applications
Buried in Barcodes, Utilities Firm uses SYWARE's Visual CE 9 to Mobilize
Information Between Utilities and the Field, Rapidly Convert Paper-Based
Processes Into Mobile Applications
CAMBRIDGE, MA, U.S.A. --September 7, 2005-- SYWARE, Inc. announced today
that utilities services firm SL-Serco tapped SYWARE's Visual CE 9 to
mobilize information between utilities and the field, rapidly convert
paper-based or PC processes into mobile applications. With over 100,000
installations, SYWARE's Visual CE 9 software enables individuals and
companies of all sizes in all industries to develop and deploy mobile Pocket
Access applications. SYWARE's Visual CE 9 Pocket PC Database and PDA
development software product, and its integrated products for wireless
synchronization and remote printing, allow complete and robust mobile
applications to be implemented. SYWARE requires no programming to develop
robust applications on Windows Mobile PDAs.
SL-Serco has provided services including meter installation and reading,
customer support and safety services for utilities for over 35 years.
SL-Serco reads 50,000 water meters every month. The firm also installs water
meters for cities. One project called for the firm to install 16,000 water
meters in just one city. Other projects require SL-Serco to install up to
450 meters a week. After the meter is installed, workers in the field have
to process large numbers of barcodes. Paper-based and manual processes were
the norm. There is a virtual "sea" of numbers and barcodes that must be
managed during the water meter installation process. Each meter has a unique
set of barcodes that has to be processed. Prior to SYWARE's solution, the
sheer volume of barcodes that must be identified and processed was enormous
and could contribute to human error. SL-Serco needed a reliable, easy-to-use
and cost-effective solution for managing and processing a large number of
barcodes. A joint solution that uses SYWARE's Visual CE 9 software in
conjunction with an RFID scanning device enabled SL-Serco to scan barcodes
electronically to provide faster, more accurate processes to help eliminate
human error when working in the field. The new solution virtually eliminates
field representatives from having to navigate through paper-based forms to
service customer sites, as SL-Serco uses Visual CE 9 to do all of this work
with electronic dropdown forms. SL-Serco's customer-specific data can be
downloaded, collected, displayed, modified and automatically synchronized.
As a result, the Visual CE 9 enabled SL-Serco to mobilize information
between utilities and the field, rapidly convert paper-based or PC processes
into mobile applications.
"We welcome the opportunity to combine SYWARE's Visual CE 9 software with
other technology vendors' hardware to address a booming RFID marketplace,"
said Sy Danberg, President, SYWARE, Inc. Large retailers such as Wal-Mart
and Home Depot are reportedly making plans to require their suppliers to
start equipping arriving pallets and cases with RFID devices soon. Venture
Development Corporation, a market research and strategy firm specializing in
the RFID industry, estimates that the RFID industry will grow at a five year
compound annual growth rate of 22.6%, putting the market size at about $2.7
billion in 2007. The interest in RFID has reached an all-time high, and
large retailers and CPG firms like Wal-Mart, Gillette, and Procter & Gamble
are stepping up the timetable for broader adoption of the technology.
"Using Visual CE in conjunction with RFID reader cards enables companies to
quickly implement cost-effective, easy-to-use mobile RFID scanning
solutions," said Sy Danberg, President, SYWARE. "This allows companies to
significantly improve the speed and efficiency of all their mobile data
entry processes, whether in inventory control, government, transportation,
aerospace and in many other markets," Danberg added.
About SYWARE, Inc.
SYWARE empowers over 100,000 mobile users to collect data and create
feature-rich database applications that can be deployed on any Windows
Mobile Pocket PC or Windows CE device- wherever they need to work. Industry
or user-specific data can be downloaded, collected, displayed, modified and
synchronized, without programming. SYWARE provides low cost of ownership,
rapid deployment and return-on-investment without requiring users to expand
IT departments to manage software and data between desktops and servers to
devices. SYWARE removes obstacles to commerce and enables users to share
data seamlessly over wireless, LAN, WAN or Internet connections in a wide
variety of market sectors, including municipalities, healthcare,
transportation, government, life sciences, financial services,
manufacturing, automotive, energy, aerospace and other markets.
The cornerstone of SYWARE's product line is Visual CE 9
http://www.syware.com/lp/visualce To learn more about SYWARE, visit
http://www.syware.com SYWARE is also the creator of mEnable, a flexible
software architecture for real-time wireless access to enterprise data
located on corporate servers http://www.syware.com/lp/menable, and FoneDB,
the first database software for Microsoft Smartphone devices.
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