Magic Mirror

David Alford

Pen Computing Magazine, Issue #10 May/June 1996


May you live in interesting times


As the Chinese fortune cookie says, "May you live in interesting times". For General Magic and their partners, these times go beyond interesting, and approach exciting. Roller coasters come to mind, when I look over the events of the past several months. To put it into perspective, Apple Computer is not the only innovative computer company taking a great deal of flack from the press; General Magic seems to be getting a fair share, as well.
GM has been pushing the Magic Cap OS into the PC world, through Windows 3.x and 95. While Magic Cap is an excellent software environment, General Magic should take to heart the lessons learned by the demise of GO, during their partnering with Bill Gates. I was recently invited by Microsoft to learn all about their new mobile strategy in an upcoming two-day seminar in Redmond. While I'm sure that many interesting things can be learned by signing a Microsoft nondisclosure statement, I passed. The opportunity to give Mr. Gates any more of my hard earned money, simply to hear their experts paint a picture of an industry that Microsoft has had no success in, did not appeal to me.

General Magic stock takes a beating
In the meantime, General Magic stock has plummeted to new lows on SEC filings by GM concerning the "contemplated termination" of Telescript-based PersonaLink service by ATT, and the lack of plans for a new commercial Magic Cap-based product by Sony. General Magic stock holders showed their displeasure at this bad news, by selling their holdings, and devaluing the stock by as much as 18%. General Magic stock went to an all time low of 4 1/2 in trading during the second week in April. Many analysts were questioning the survivability of General Magic in a market where a flood of new products has taken place since the beginning of 1996.
While Sony Magic Cap products have had a consumer focus in the past, there is no denying that Sony has taken dead aim at the computer marketplace in the United States. As far as PersonaLink is concerned, it is beyond my understanding how AT&T can be one of the leading telecommunications companies in the world, and not understand how closed, proprietary systems cannot succeed. Telescript can be a success as a layered protocol within the present network standards, without being proprietary.

Mad TCP/IP disease
As mad-cow disease seems to be a direct contributor to the demise of the popularity of red meat, the appearance of software to provide TCP/IP access to the Internet from companies such as Active Paper seem to be contributing to the demise of the originally proprietary Telescript system that AT&T put together with PersonaLink. Other factors include the slowness to market of Market Square, which is about to be overtaken by the likes of Outfitters Direct, and the fast proliferation of the wireless data communications market. All of these and more, show even more interesting times ahead for AT&T in the realm of competition.

Now for some good news
Motorola has released the Envoy 150 (reviewed on page 72), as well as an upgrade for the original Envoy to Magic Cap version 1.5. This new version of Magic Cap improves on the original version by giving the owner three times the amount of available user memory which speeds up system tasks and keeps memory garbage collection down to a minimum. With the software upgrade, a copy of Lexicus QuickPrint Handwriting Recognition software and the software to access the Outfitters Direct catalog-based electronic store from Nimble Technology (Outfitters Direct) is also included.

Motorola Envoy 150
The Envoy 150 offers a new screen that employs a new "holographic reflector" technology called Optimax. This screen is also offered as an upgrade to the original Envoy. Upgrading the ROM software on your original Envoy is done in 10 business days, at a cost of $29.00. An expedited turn around of 5 working days is available for $49.00. Call Motorola at 800-934-4721 for the pricing of the screen upgrade or to set up a ROM upgrade of your Envoy.
Although I usually concentrate my attention on Sony, AT&T and Motorola, other Magic Cap partners have also been showing new products. While Panasonic has decided to concentrate on the OEM/ VAR market place with their Magic Cap product, I continue to await the long-anticipated flood of new mobile and wireless telecom products using Magic Cap and Telescript technology. Nortel, Mitsubishi, and Phillips look to be the next GM partners ready to release such products.
Next column, I'll provide an update on the Envoy ROM upgrade, as my unit is heading back to Schaumburg on Monday for a retrofit. Until then, don't let the magic go away!

David Alford is the owner of WriteWare. He can be reached at 408-295-4217 or <dalford@pobox.com> or P.O. Box 21952, San Jose CA 95151-1952 or on the Web at <http://www.writeware.com/writeware>.